Frequently asked questions
How long does setup take?
Under 10 minutes to a live website: account, practice type, tick your treatments and facilities, add doctors and timings, upload a logo, publish. Publishing needs a quick verification of your registration number — usually same day.
Do I need a WhatsApp Business account?
No. Messages go out from GullyMed's number with your practice name in the body. Nothing to set up.
Who holds the money for online payments?
You do. Patients pay into your own Razorpay account. GullyMed never holds funds.
Is my patient data safe?
It stays in India (AWS Mumbai). Clinical notes are append-only and audit-logged. Support access to your account is logged and visible. Exports are available any time.
Can my front desk use it on an iPad?
Yes — it's designed for iPad landscape: big touch targets, drag to reschedule with a finger.
Is there a mobile app?
A staff app for owners and doctors ships after the web console. Patients don't need an app — booking, reminders, invoices and prescriptions all work on WhatsApp and the web.
What about my existing patient list?
We'll help you import it from Excel or a Bestosys/Practo export on the Practice plan.
Can I cancel any time?
Yes. Month to month, no contract. Your free website stays.